Contact us
Talk to a real person. We answer every message.
Talk to us
We answer every message, and a real person reads it. For anything about a specific order, include the order number so we can look it up straight away instead of asking you for it.
Email ussupport@xtenddigital.online
Call us+91 00000 00000
Opening hoursMon–Sat, 10am to 7pm IST
Response timeWithin 1 working day
What to contact us about
- Order status — where your parcel is, or when it will ship
- Delivery problems — a missed delivery, a wrong address, or a damaged parcel
- Returns and refunds — starting a return, or chasing a refund
- Product questions — specifications, packaging or availability
- Account help — sign-in trouble or updating your details
Already placed an order? Check its status first — most questions are answered right there, without waiting for a reply.
Writing to us
To get the fastest answer, include:
- Your order number, if the message is about an order
- The registered mobile number or email on the account
- A photo, if an item arrived damaged or incorrect
- A short description of what you expected and what happened